Refund policy

We have a 10-day exchange policy, which means you have 10 days after receiving your item to request an exchange. We do not offer refunds — all eligible resolutions are handled through exchange only.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Items sent back to us without first requesting an exchange will not be accepted. You can always contact us for any exchange question at abdulsaboor56436@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-exchangeable items
Certain types of items cannot be exchanged, including customized products (scrubs with a personalized name and/or logo), as these are made specifically for you. We also do not accept exchanges on sale items or gift cards.

Please get in touch if you have questions or concerns about your specific item.

How exchanges work
Once your exchange request is accepted, we'll send you instructions on how and where to send your item, along with details on your replacement. After we receive and inspect the returned item, your replacement will be dispatched.

No refunds
We do not offer monetary refunds under any circumstances — including for change of mind, sale items, or gift cards. All resolutions are handled through exchange only, as outlined above.